Client Coaching Agreement

 

 
 

All the coaching services and communication that Suzanne Goodman M.Arch CPCC PCC ("Suzanne") offers in person, by phone, and by email, as well as all the information offered on this website (THRIVECOACHINGofAsheville.com) are designed to help you ("Client") move toward the life goals to which you aspire, by identifying and resolving elements that stand in your way and by helping you build the skills and perspectives that make achieving your goals more possible.

Suzanne promises to strive at all times to provide her best effort as a certified life coach to assist you in reaching the goals that you articulate as you work together.  However, she also asks that you understand that she is not liable, legally or otherwise, for any actions that you do or do not undertake as a result of of your coaching sessions with her.

In other words, please know that, in entering into this agreement, you are acknowledging that you understand that while Suzanne will do her utmost to coach you as well as she possibly can, you are also agreeing not to hold her responsible or liable in any way for your actions or your outcomes as they relate to the topics you and she do and do not discuss in your coaching sessions.

Furthermore, it is important that you understand that coaching is not professional mental health care or medical care.  Therefore, if you are feeling stressed to the point that it is interfering with your ability to function, by signing this agreement you are committing to seek the help you need from a professional counselor, psychotherapist, psychiatrist, or other mental health professional. You also acknowledge your understanding that THRIVE Coaching is designed to help you after psychotherapy and that your coaching work with Suzanne is predicated on your having already significantly healed whatever emotional or psychological wounds you have endured.

You ("Client") therefore confirm, by signing this agreement, that you understand and agree to the preceding four paragraphs and to each of the following statements and that you wish to proceed: 

·        Client understands that coaching is not a substitute for counseling, psychotherapy, psychoanalysis, mental health care or substance-abuse treatment, and Client will not use it in place of therapy for chronic anxiety, chronic depression, suicidal ideation, addiction, or other serious emotional issues.

·        Client understands that all comments and ideas offered by Suzanne are solely for the purpose of aiding Client in achieving Client’s defined goals, and that Client hereby gives such consent to Suzanne to assist Client in achieving such goals and at the same time agrees to take full responsibility in the process for deciding which strategies are, and are not, beneficial from Client's perspective.

·        Client understands that to the extent work with Suzanne involves career or business matters, Suzanne is not promising any specific outcomes including, but not limited to, increased clientele, increased profitability, and/or business success.    

·       Client understands that results derived from coaching vary and are ultimately the responsibility of Client and will depend on many factors including the dedication, energy, and effort that the Client commits not only during coaching sessions but also between coaching sessions

 ·        Client agrees to take an active part in the coaching process, to complete all assignments, to let Suzanne know about any questions or concerns arising from the coaching that are impacting the Client and or the coaching process, and to be present and on time for coaching sessions.

 ·        Client understands that the fee due to Suzanne at the start of each session shall be remitted prior to each session through the funding source provided by the Client and that any fees charged by the funding source due to insufficient funds are the sole responsibility of the Client.

·        Client agrees to give Suzanne at least 24 hours advance notice of cancellation of scheduled sessions or otherwise to be financially responsible for all sessions scheduled by Client, whether or not the session actually transpires, except, of course for sessions canceled because of emergencies which both Client and Suzanne agree merit waiving of the fee.

·        Client understands that all sessions with Suzanne will take place by telephone.   

·        Client understands that Suzanne will protect Client’s information as confidential unless Client states otherwise in writing. This includes Suzanne not revealing the existence of the relationship unless prior permission is received; not revealing details of coaching sessions; and not revealing any proprietary or confidential business information.  However, Client also understands that if Client threatens to harm self or someone else, or Client reports during coaching any activities deemed illegal by the state and/or country in which Client lives, Client understands that necessary actions will be taken and that Client’s confidentiality agreement is suspended under such circumstances, and only under such circumstances.  Furthermore, Client understands that if Suzanne is ordered by a court to provide information or to testify, Suzanne will do so to the extent the law requires.

·        Client understands that the use of technology is not always secure and Client accepts the risks of confidentiality in the use of email, text, phone, and other technology.

·        Client hereby releases, waives, acquits and forever discharges Suzanne, any agents, successors, assigns, personal representatives, executors, heirs and employees from every claim, suit action, demand or right to compensation for damages Client may claim to have or that Client may have arising out of acts or omissions by Client or by Suzanne as a result of any advice given by Suzanne or otherwise resulting from the coaching relationship referenced in this agreement.

·        Client further declares and represents that no promise, inducement or agreement not expressed in this agreement has been made to Client to sign this agreement.

·        Client also declares that this agreement shall bind Client’s heirs, executors, personal representatives, successors, assigns, and agents.

 

Signed

______________________________             ________________________________

Client (Signature Above)                                       Client (Printed Name Above)

                                       _________________________________

                                        Suzanne Goodman M.Arch CPCC  PCC